Shipping policy
Shipping Policy
Thank you for shopping with us! We're committed to providing you with a smooth and reliable shipping experience. Please read our shipping policy below for all the details on how we handle your orders.
1. Processing Time:
- Orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed the following business day.
- Please allow extra time for processing during peak seasons (e.g., holidays or promotions).
2. Shipping Methods & Delivery Time: We offer the following shipping options:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 2-4 business days.
- Express Shipping: 1-2 business days.
Delivery times are estimated and may vary depending on your location and external factors such as weather or shipping carrier delays.
Our shipping times may vary by each product. Please visit the respective product pages to know their shipping times.
3. Shipping Rates:
- Free Standard Shipping on all orders over $100 (within the contiguous U.S.).
- For orders under $100, shipping costs will be calculated at checkout based on your location and selected shipping method.
4. International Shipping: We currently ship only in the United States.
5. Order Tracking: Once your order has shipped, you will receive an email with tracking information. You can track your order via the shipping carrier's website.
6. Missing or Lost Packages: If your package is missing or lost, please contact us as soon as possible. We will work with the carrier to resolve the issue, but please note that we are not responsible for any lost or stolen packages once the tracking shows "delivered."
7. Address Accuracy: Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or errors caused by incorrect addresses.
8. Signature Requirements: For high-value orders, a signature may be required upon delivery. This will be indicated at checkout.
9. Shipping Restrictions: We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote areas. Please check with us if you're unsure whether we can ship to your location.
10. Contact Us: If you have any questions about our shipping policy or need assistance with an order, feel free to contact our customer service team at [email address] or [phone number].
Thank you for choosing us! We’re excited to get your order to you as quickly as possible. Happy shopping!